Sony media update

I can now download my Rockband songs on my new Plastation 3, but still am unable to access videos purchased in the past or present. I am also still unable to access my Singstar songs. Still no help from Sony. I was able to activate my new PS3 console for games but it still says "you have 1 consoles activated for video. You must deactivate that console before you can activate this console." So Sony is still trying to get me to repurchase a significant number of Sing Star songs and well as all of my videos.